Effective Date: May 30, 2025
FnsCreator (“we,” “our,” or “us”) is committed to protecting the privacy of our clients, website visitors, and all individuals who interact with our services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website (www.fnscreator.com), engage with our services (Web/App Development, Graphic Design, Digital Marketing, etc.), or otherwise communicate with us.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
A. Personal Information (Identifiable Information)
This includes information that can directly identify you, such as:
- Contact Information: Name, email address, phone number, physical address.
- Business Information: Company name, business registration details, industry, size.
- Payment Information: Billing address, payment card details (processed securely by third-party payment processors; we do not store full card numbers).
- Communication Data: Records of your correspondence with us (emails, chat logs, phone calls).
- Account Information: Usernames, passwords (hashed), and other credentials used to access our services or client portals.
B. Non-Personal Information (Non-Identifiable Information)
This includes information that does not directly identify you but helps us understand user behavior and improve our services, such as:
- Device Information: IP address, browser type, operating system, device identifiers.
- Usage Data: Pages visited, time spent on pages, referral sources, clickstream data, search queries, interaction with features.
- Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies (see Section 5).
C. Information from Third Parties
We may receive information about you from third-party sources, such as:
- Referral partners or affiliates.
- Publicly available sources (e.g., business directories).
- Social media platforms if you interact with us on those platforms.
2. How We Collect Information
We collect information through various methods:
- Directly from You: When you fill out contact forms, request a quote, sign up for services, create an account, subscribe to newsletters, respond to surveys, or communicate with us directly.
- Automatically: When you visit our website, through cookies, server logs, and analytics tools.
- From Third Parties: As described in Section 1.C.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To deliver the web/app development, graphic design, digital marketing, and other services you request, manage your projects, and fulfill our contractual obligations.
- To Communicate: To respond to your inquiries, provide customer support, send project updates, invoices, and important notices.
- For Marketing and Promotions: To send you information about our services, promotions, special offers, and news that may be of interest to you (you can opt-out at any time).
- To Improve Our Services: To analyze website usage, understand user preferences, identify trends, and enhance our website functionality and service offerings.
- For Internal Operations: For billing, accounting, internal record-keeping, and to manage our business operations.
- For Security: To protect our website, services, and users from fraud, unauthorized access, and other security threats.
- To Comply with Legal Obligations: To meet legal and regulatory requirements.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
- With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, providing our services, or performing functions on our behalf (e.g., payment processors, hosting providers, analytics providers, email marketing services). These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
- For Legal Reasons: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe such action is necessary to comply with legal obligations, protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such transfer and the new privacy policy that will apply.
- Aggregated or Anonymized Data: We may share aggregated or anonymized data that does not identify you personally for research, marketing, analytics, or other business purposes.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to collect and store information when you visit our website.
- Cookies: Small text files placed on your device by your browser that allow us to remember your preferences, analyze website usage, and personalize content.
- Web Beacons/Pixels: Small graphic images that allow us to count users who have visited certain pages or opened emails.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or they expire).
You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
6. Data Security
We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal information.
- Right to Erasure (Right to be Forgotten): Request the deletion of your personal information under certain circumstances.
- Right to Restrict Processing: Request the restriction of processing your personal information under certain circumstances.
- Right to Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.
- Right to Object: Object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
- Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in Section 10. We may require you to verify your identity before fulfilling your request.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
info@fnscreator.com
